Help Center

Sign in, find your way around, and run your first transaction in a few minutes.

A fully-worked Berkeley transaction you can open, inspect, and delete — without using your own documents.

Start a transaction from a property address and keep your whole pipeline in one place.

How LetterScript protects the documents you upload — encrypted storage, AI that never trains on your data, and full control over your own files.

How to permanently delete your LetterScript account and all associated data — from the mobile app, on the web, or by email — and exactly what's removed and retained.

Add contracts and disclosures — one file or a whole set — organize them into subfolders, and let LetterScript read and extract them.

The forms this exact address triggers, matched automatically to the documents on the deal.

How the Overview tab fills itself in from your documents — and how to spot auto-derived dates worth a second look.

Chat with the whole deal, one folder, or a single document: ask what's outstanding, what's required to close, or where a term is buried — with citations.

Every deal has its own email address and inbox: write or AI-draft messages to the parties, CC whole groups at once, and replies — attachments included — file back into the transaction automatically.

LetterScript drafts the routine transaction emails — kickoff, deposit and contingency reminders, the closing-week summary, and the congrats note — for you to review and send.

Invite up to 25 people to work one transaction with you — a co-agent, transaction coordinator, lender, or escrow officer. Choose view or edit access per person, at no extra cost. No account needed to accept.

Contingency and closing dates derived from your contract, on the deal timeline and the Schedule calendar.

Automatic emails to the right people as each deal milestone approaches — wired once, fired for every deal.

Push every active deal's dates into a dedicated calendar in your own Google or Outlook account — automatic and one-way.

Connect Calendly, schedule meetings from inside LetterScript, and auto-email reminders before each one — synced to your calendars.

See the disclosure and compliance items a property triggers — by jurisdiction and hazard, grouped by transaction phase.

How pay-per-transaction pricing works, what a transaction includes, and where to see your balance.

Buy transactions, update your card, and download invoices — all from Billing & Quotas.

The deal record, checklist, or deadlines stayed empty after an upload — here's the diagnosis order.

Files refused, stuck, failed, or held at the free deal's page limit — what each upload state means and what to do.

One search box for transactions, documents, conversations, settings, and help.