LetterScript turns a pile of transaction paperwork into a structured transaction: it reads your documents, extracts the key facts, matches them against the point-of-sale disclosures LetterScript finds for the property (the list may be incomplete, so confirm it before close), and puts the deadlines on a calendar.
Sign in
Go to the app and choose Continue with Google, Continue with Microsoft, or Continue with Apple — with a social sign-in there's no password to manage, and your provider account is your identity. Prefer email? You can also sign up with an email and password instead — we'll email you a 6-digit code to confirm the address is yours. You can start working before you enter it; see Confirm your email address for what waits until you do. (Microsoft sign-in asks for the same one-time code before you connect other services.) You may briefly see Checking your browser for bots… the first time; that's an automatic security check, not something you need to act on.
Already signed in on this browser? Opening the sign-in page — or choosing a plan on the pricing page — takes you straight back into LetterScript. You're asked to sign in again after you choose Log out, or once your session has expired.
Forgot your password? Choose Forgot password? on the sign-in page and we'll email you a code. (If it doesn't arrive, check your spam folder before asking for another: after a few requests in a row, the next code can take up to 15 minutes to be sent, and the page shows the same message either way.) Typing that code back also confirms your email address if it wasn't already, and if it's the first time yours has been confirmed, the reset turns off anything connected before it — calendar sync, Calendly, Follow Up Boss and phone notifications — because anyone who signed up with your address before you did could have set those up. It happens at most once per account, and the sign-in page tells you when it did. To put things back:
- Calendar sync, Calendly and Follow Up Boss — reconnect them in Settings → Integrations.
- Phone notifications — open the LetterScript mobile app, sign in, and turn Deadline alerts back on in the Account tab. They don't come back on their own.
We also remove the old Letterscript — Transaction deadlines calendar from the Google or Outlook account it was connected to, so reconnecting builds a fresh one rather than a second copy. If the old one is still there (for example, because access to that account had already been removed), it no longer updates — delete it.
Find your way around
After signing in you land on Transactions — the home for every transaction you're working. (If you chose Starter or Pro on the pricing page on your way in, you land on the in-app pricing page instead, so you can finish subscribing.) The top bar carries four destinations — Transactions, Inbox, People, Calendar — and each carries a count when there's something there for you: things needing you on a transaction, unread messages, people waiting to be confirmed, deadlines inside seven days. Beside them:
- Search anything — press ⌘K (or Ctrl+K) to search transactions, documents, conversations, settings, and these help articles. See Search everything.
- Settings holds everything that isn't a tab: General, Billing & transactions, Integrations, Audit Log, Purchase, Profile & password, and Appearance.
- The account menu under your avatar has Personal profile, Appearance, Help centre, Contact support, and Log out.
- Buy transactions whenever you need more, or start an optional monthly plan — Settings → Purchase opens the pricing page, and Settings → Billing & transactions is where you manage a plan. See Plans and transactions.
Your first transaction, in three steps
- Create your first transaction — start from any California address. See Create a transaction.
- Upload your documents — drop in the contract and disclosures; LetterScript OCRs and extracts them. See Upload documents.
- See your deadlines — contingencies and the close date land on your calendar automatically, and the LetterScript mobile app can alert your phone before each one. See Deadlines and the timeline.
When it's time to hand something over (the dates to escrow, a kickoff letter to the parties), Send in the transaction's header has it, and you check every fact on a sheet or letter before it leaves. Nothing is emailed until you click Send. See Send and share from a transaction.
Working in an AI assistant like Claude or ChatGPT? You can connect it to your transactions — see AI assistants.