LetterScript is priced by the transaction — one transaction, worked end to end. Your first transaction is free. After that you can buy transactions one at a time, with no plan needed, or choose an optional monthly plan — Starter or Pro — that adds transactions to your balance every month at a lower price each.
What a transaction includes
Opening a transaction uses one transaction, and deleting it later doesn't give that transaction back — the delete confirmation says so in as many words. Archive a file you might reopen instead. Inside a transaction you pay for, everything is included — no per-page fees and no question meter:
- Document pages processed
- Smart answers from the transaction assistant
- Point-of-sale disclosure lookup by property address
- Deadlines on your calendar, the per-transaction email inbox, and the disclosure audit log
- Up to 25 collaborators on the transaction — pricing is per transaction, never per seat, so inviting a co-agent, transaction coordinator, or escrow officer costs nothing extra. Collaborators share the documents, deadlines, disclosures, and assistant; the transaction's email inbox stays with the transaction owner
Your free first transaction includes a full transaction's worth of work — no page limit, 10 smart answers, and 10 sent emails, plus an included allowance of AI processing that covers reading a normal transaction's document set. Buying any transaction later — or paying for a month of a plan — unlocks that free transaction in full, too.
There's no cap on how many pages the free transaction reads — what bounds it is that AI-processing allowance. Scanned and photographed documents cost much more to read than digital ones, so a very large set of scans can use it up. When that happens LetterScript tells you so on the transaction and on the document — it never bills you for it, and nothing already read is lost. Buying a transaction (or starting a plan) raises that transaction's allowance and has the rest read.
Three ways to pay
| Pay as you go | Starter | Pro | |
|---|---|---|---|
| Price | $3 per transaction, one-time | $7 per month plus tax | $20 per month plus tax |
| Transactions | As many as you buy | 3 added every month | 10 added every month |
| Price per transaction | $3 | About $2.33 | $2.00 |
| Renews | Never | Every month until you cancel | Every month until you cancel |
Every option includes the same things: your free first transaction (no page limit, 10 smart answers, 10 sent emails), no per-page fees or question meter on paid transactions, and storage while your account is active. A plan changes the price per transaction, never the features.
Pay as you go
Buy transactions any time from Settings → Purchase or Settings → Billing & transactions → Buy transactions: on the pricing page, pick a quantity on the Pay as you go card and select Buy. They don't expire — buy a few and open transactions whenever you're ready, and every purchase emails you a Stripe receipt. If LetterScript were ever discontinued, or ended your account through no fault of your own, unused transactions you bought one at a time are refunded (see the Transaction Credits section of the Terms of Service for the details).
Monthly plans (Starter and Pro)
Plans are optional. Start one from Settings → Purchase with Subscribe to Starter or Subscribe to Pro. If you pick a plan on the pricing page first (Choose Starter or Choose Pro), create your account — or choose Sign in here if you already have one — and LetterScript takes you straight to the in-app pricing page to subscribe. Before the payment form appears, checkout shows the renewal terms and asks you to check a box agreeing that the plan renews automatically every month until you cancel.
- Your plan's transactions are added as soon as the first payment goes through, and again at every monthly renewal.
- They go into the same balance as transactions you buy, roll over, and never expire — you keep unused ones even if you cancel.
- Plan charges and the transactions a plan adds are non-refundable.
- You can still buy extra transactions one at a time while you're on a plan.
- Switch between Starter and Pro, or cancel, anytime from Settings → Billing & transactions. See Manage your plan and billing.
Where to see your balance
Your remaining transactions show on the transactions board — the N transactions left badge beside New transaction, and the badge is itself a link to your billing page — and under Settings → Billing & transactions. When you run out, creating a new transaction prompts you to buy more; existing transactions stay fully usable either way.
There are never surprise overage bills: if your free transaction reaches one of its included allowances — smart answers, sent emails, or AI processing — work simply pauses until you buy a transaction or start a plan. You'll see a banner naming which allowance it was, and the transaction itself explains anything left unfinished, so a paused transaction never just looks empty. See Upload problems for what each document warning means.